Returns & Exchange Policy

Simple. Fair. Straightforward.

We want every Saint Vision piece to arrive with you exactly as intended. All garments are carefully checked and packed before dispatch.

For sizing issues, we are happy to offer an exchange, subject to availability, provided the item is unworn, unused, unwashed, has all original tags attached and remains in fully resalable condition.

Where a suitable replacement size is unavailable, we may offer store credit for the value of the eligible item.

If you have changed your mind and no longer require an item, we may offer store credit where applicable and where the item is returned in its original, unworn and resalable condition. This does not affect any statutory cancellation or consumer rights that apply to your purchase.

Saint Vision does not provide refunds for discretionary exchanges or change-of-mind requests where a statutory refund right does not apply.
Where applicable, store credit or an exchange will be provided in accordance with this policy.

Faulty or Incorrect Items

If you receive an item that is faulty, damaged or incorrect, please contact us as soon as possible after receiving your order.

To assist us in assessing a damage or fault claim, Saint Vision may require clear photographic and/or video evidence of the issue. For damage claims, a video showing the condition of the item as received may be requested before the claim can be assessed.

Please do not wear, wash, alter or attempt to repair an item that you believe to be faulty before contacting us.

Where an item is confirmed to be faulty or incorrect, Saint Vision will provide an appropriate remedy in accordance with applicable UK consumer law.

Nothing within this policy limits or excludes your statutory rights.

Condition of Returned Items

Items submitted for an exchange or store credit must be returned in their original condition unless the item is being returned because it is faulty or incorrect.

Items must be: